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Online Shipping & Retail Store Operations

Curbside Pick Up Now Available Starting May 11, 2020 

1) Simply visit www.wicksandwires.com and place your order and select the "In Store Pickup Option".
2) When your order is ready for pickup you will receive an email informing you that your order is ready.
3) When you arrive at your location please remain in your vehicle with your trunk open and call the store (905.597.8273) and tell one of our staff that you are here and provide them with your Order#.
4) While remaining in your vehicle one of our staff will come out, request to see a valid Government issued ID and once verified your order will be placed in your trunk.

For those wanting to place and pay for an order at our location, ONLY debit and credit will be accepted.

1) When you arrive at your location please remain in your vehicle with your trunk open and call the store (905.597.8273) and speak with one of your representatives to request the items you need.
3) While remaining in your vehicle one of our staff will come out, request to see a valid Government issued ID and will process payment via the debit machine.
4) Once payment has been processed our staff will place your order in your trunk.

All other online delivery methods via Canada Post and our Same Day Door to Store Services continue to operate as well.

Online orders

Wicks & Wires continues to produce and fulfill all online orders shipping WORLD WIDE (excluding the USA). Canada Post has been labelled an essential service as well, which means through this pandemic, you can continue to receive your orders from Wicks & Wires unaffected. Patience however is required since COVID has put a higher load on courier services and your package may be delayed slightly.

The FREE Shipping order minimum within Canada has now been lowered from $75 CAD to $50 CAD before tax!!  

 

How does same day Store to Door delivery work?

- Available 7 days a week!

- All same day Store to Door deliveries must be placed on our website no later than 2PM EST Monday to Sunday.  

- If you are within the coverage area for same day Store to Door delivery the option will be presented to you at the shipping options portion of your checkout process. 

- If you do not see that option it means you live outside of the zone, keep a lookout from time to time as the zone coverage will increase.

- The shipping cost for same day Store to Door is 8 Dollars CAD with no order minimum!

- Once your order is placed an confirmed it will be delivered the same day from 6:00 pm up to 11:00 pm to your front door.

 

 We wish all of our customers health and safety in these trying times.