WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Online Shipping & Retail Store Operations

The Ontario government, along with many other governments have ordered a complete shut-down of non-essential businesses starting on Wednesday, March 25, 2020.

This order exempts telephone, or online commerce.


What does this mean for my Online orders?

This means that Wicks & Wires continues to produce and fulfill all online orders shipping WORLD WIDE. Canada Post has been labelled an essential service as well, which means through this pandemic, you can continue to receive your orders from Wicks & Wires unaffected.

What about my local Wicks & Wires Store?

If you’d like to place an order for pick-up at the Wicks & Wires retail location, please do so by going to www.wicksandwires.com and choosing “IN-STORE PICKUP” at the checkout page.

You can also call (905) 597- 8273 to place your order over the phone.

(Our phone lines are very busy, ordering online is much quicker)
When you receive an email stating your order is ready for pick-up, please call the store directly to let them know you are there. An associate will bring the order out, and leave it in a bin for you. Please allow at least 6 feet of space at the front of the store.

If there are other customers waiting with you, please keep at least 6 feet between each other.

Please keep in mind our retail location may only have one employee working per day to reduce social contact, please do not show up unless you have received an awaiting pick-up email.

Stay tuned for future delivery options, same day door to door local delivery!!

We wish all of our customers health and safety in these trying times.